Corporate Objectives
- Achieve Revenue of 35% increase on 2024 performance.
- Achieve PBT of 6% in year 2025.
- Improvement on the liquidity position at the end of Q4 by ensuring 100% collection of monthly invoice value.
- Achieve Clients’ and Guards’ retention of 92% and 90% respectively on or before the end of Q4.
- Achieve net Clients’ acquisition and Guards’ acqisition rate of 10% and 10% respectively on or before the end of Q4.
- Ensure 100% of the Clients’ and Guards’ complaints are resolved within 72 hours and escalation initiated if resolution is not achieved within the set timeline.
- Achieve at least 85% Customer satisfaction index bi-annually.
- Ensure at least 80% of the workforce undergo training and development in identified competence areas to increase productivity and overall performance.
- Ensure at least 80% of working tools are functional and available in all locations at all times.
- Achieve Fire drill quarterly.
- Achieve Internal Financial Audits quarterly.
- Improve on our Quality Management System (1SO 9001:2015) through Internal and Surveillance Audits annually.
- Achieve Certification of Occupational Health and Safety Management System (ISO 45001:2018)
